Workendo
ES Log in Sign up

Terms and Conditions

Last updated: April 4, 2026

1. What is Workendo

Workendo is a SaaS platform for document management, personnel planning and resource administration. It allows you to manage employees, vehicles, tools, clients, time tracking, maintenance and documentation in a centralised way.

For any enquiry: soporte@workendo.com.

2. Acceptance

By registering and using Workendo you accept these conditions. If you do not agree, do not use the service.

You must be at least 18 years old and, if you act on behalf of a company, have the authority to bind it.

3. Your account

  • You are responsible for keeping your credentials secure.
  • The information you provide must be accurate.
  • Notify us of any unauthorised use at soporte@workendo.com.
  • Workendo offers multi-factor authentication (MFA) as an additional security measure.

4. Plans and pricing

  • Free plan: basic features with limitations.
  • Paid plans: extended features with different capacity levels.
  • Prices are displayed on the platform, in euros, excluding VAT.
  • Billing is in advance (monthly or annual).
  • Payments are processed through Stripe (PCI DSS Level 1). We do not store card details.

5. Trial period

If a free trial period is offered:

  • You will have full access to the selected plan.
  • No charge will be made during the trial.
  • At the end of the trial, the account reverts to the free plan. You will not be charged automatically.

6. Cancellation

  • You can cancel your subscription at any time from your settings panel.
  • Cancellation takes effect at the end of the current billing period.
  • After cancellation, you have 30 days to export your data.
  • No refunds are given for partial periods, except as indicated in section 7.

7. Right of withdrawal (consumers)

If you contract as a consumer (not as a business), you have the right to withdraw within 14 calendar days from the date of purchase, in accordance with Royal Decree-Law 1/2007 (RDL 1/2007). To exercise this right, contact soporte@workendo.com.

If you have already started using the service during that period and expressly requested immediate commencement, you may lose this right pursuant to Art. 103(a) of RDL 1/2007.

8. Acceptable use

You may not:

  • Use the platform for illegal or fraudulent purposes.
  • Introduce malware or attempt to access other users' data.
  • Use bots, scrapers or automated tools without authorisation.
  • Send spam or unsolicited communications through the platform.

Breach of these rules may result in suspension or termination of your account.

9. Intellectual property

  • Workendo (platform, code, design, brand) is owned by its holder.
  • Your content (data, documents you upload) remains yours. We only process it to provide the service.

10. Use of artificial intelligence

Workendo uses Google Gemini to extract text from documents (OCR). Important information:

  • It is only used for text extraction, not for making decisions about people.
  • Processed data is not used to train AI models.
  • All results require human verification before being saved.
  • More information is available in Settings > Legal > AI Transparency.

11. Data protection

If you are a business (B2B)

Your organisation is the data controller for the data you enter (employees, assets, etc.). Workendo acts as the data processor. The relationship is governed by a Data Processing Agreement (DPA), available in Settings > Legal.

If you are an individual user (B2C)

Workendo is the data controller for your personal data. Please refer to our Privacy Policy.

12. Limitation of liability

  • Workendo is provided "as is". We do not guarantee uninterrupted availability or that OCR results will be perfectly accurate.
  • Our total liability is limited to the amount paid in the 12 months preceding the event giving rise to the claim.
  • We are not liable for indirect damages, except in cases of wilful misconduct or gross negligence.
  • These limitations do not affect the rights granted to consumers and users by law.

13. Changes to these conditions

We may modify these conditions with a minimum of 30 days' notice by email and a notice on the platform. If you do not agree, you may cancel before they take effect.

14. Applicable law

  • These conditions are governed by Spanish law.
  • Businesses (B2B): subject to the courts of the holder's locality.
  • Consumers (B2C): subject to the courts of the consumer's domicile.
  • EU Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr

soporte@workendo.com

Document updated on April 4, 2026.